User experience - a research agenda
Over the last decade, ‘user experience’ (UX) became a buzzword in the field of human – computer interaction (HCI) and interaction design. As technology matured, interactive products became not only more useful and usable, but also fashionable, fascinating things to desire.Driven by the impression that a narrow focus on interactive products as tools does not capture the variety and emerging aspects of technology use, practitioners and researchers alike, seem to readily embrace the notion of UX as a viable alternative to traditional HCI.
Read More
Billow’s Feeding Machine (Figure 5.1, page 60)
The intellectual roots of HCI are work science, work psychology, and ergonomics. All those disciplines were basically triggered by a more or less economically-driven demand for an improved workplace (Karwowski,W., 2006). One strategy was to select and train people to increase work performance, the other to adapt workplace design, machines and so forth to the skills and capabilities of workers. In this context, efficiency and effectiveness was clearly an institutional and not a personal goal. Better performance equaled more money. The human was viewed as a necessary, but yet improvable part of the system.
Read More
