Positive Psychology

User Experience is about happiness and well-being. As I wrote elsewhere: "Usability wants us to die rich, UX wants us to die happy." In that sense, Experience Design is about designing interventions, which make people feel better - or happier? - or make their lives more meaningful? - or less miserable? You get it ... this is where the trouble starts.

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Special Issue: Experience Design - Applications and Reflections

It took a while to post it, but here it is ... Already last year, Mark BlytheEffie Law and I edited a special issue on Experience Design in the New Review of Hypermedia and Multimedia. It features a more designerly perspective on and some reflections about Experience Design itself and its relation to common approaches and views in Human-Computer Interaction and Design.

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Aesthetics in interactive products: Correlates and consequences of beauty

Beauty matters. Certainly, most people would agree. Beauty is an important ingredient of our daily lives. We admire and praise the beauty of nature, architecture, music, other people – an ugly color or an awkward form easily repels us. Given its pervasiveness, the lack of research addressing beauty (or aesthetics) in Human-Computer Interaction (HCI) is striking (see Tractinsky, 2005).

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The "Beauty Dilemma"

The empirical study of aesthetics in Human-Computer Interaction (HCI) is concerned with – among other topics – the relationship between beauty and usability and the general impact of beauty on product choice and use. Specifically, the present paper explores the notion of a "beauty dilemma" – the idea that people discount beauty in a choice situation, although they value it in general (i.e., they are not choosing what makes them happy). We explored this idea in three studies with a total of over 600 participants.

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Submit a short paper to Designing Interactive Systems (DIS 2010) ...

... but beware the deadline: 1. May 2010. This year, I am -- together with Mark Blythe -- short-paper chair for Designing Interactive Systems 2010 (DIS). It isa wonderful bi-annual conference, which "brings together professional designers, ethnographers, systems engineers, usability engineers, psychologists, design managers, product managers, academics and anyone involved in the design of interactive systems." This year it will take place in Arhus, Denmark, from the 16. to the 20. of August, 2010.

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TalksMarc Hassenzahl
Eggsplat - a competence experience

A three year old - especially if she is your own daughter - is definitely sweet. What else could a parent say? However, if it comes to particular activities, the explosive mixture of will, stubbornness and underdeveloped motor skills can be a true nightmare. Take baking, and especially cracking the eggs, as an example. Every kid wants to do it, none is good at it, and you end up with a lot of eggshell in the batter. What is needed is a way for three year olds to crack eggs in an experiential way. In a student project on experience design, Luisa Dursun and Annabell Meierkordt, devised a tool – Eggsplat – which is supposed to make cracking eggs fun.

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User experience - a research agenda

Over the last decade, ‘user experience’ (UX) became a buzzword in the field of human – computer interaction (HCI) and interaction design. As technology matured, interactive products became not only more useful and usable, but also fashionable, fascinating things to desire.Driven by the impression that a narrow focus on interactive products as tools does not capture the variety and emerging aspects of technology use, practitioners and researchers alike, seem to readily embrace the notion of UX as a viable alternative to traditional HCI.

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Billow’s Feeding Machine (Figure 5.1, page 60)

The intellectual roots of HCI are work science, work psychology, and ergonomics. All those disciplines were basically triggered by a more or less economically-driven demand for an improved workplace (Karwowski,W., 2006). One strategy was to select and train people to increase work performance, the other to adapt workplace design, machines and so forth to the skills and capabilities of workers. In this context, efficiency and effectiveness was clearly an institutional and not a personal goal. Better performance equaled more money. The human was viewed as a necessary, but yet improvable part of the system.

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